Cookies and Privacy

Privacy Policy

Azdrinks is responsible for the website www.azdrinks.com (hereinafter “website”) and commits to ensuring the privacy of its users' personal data.

This policy explains how Azdrinks collects, protects, processes, uses, and deletes personal data, as well as the rights of access, rectification, objection, restriction, portability, and deletion by the data subjects.

Please read carefully to understand how we handle the information you provide through the website.

1. Definition and data controller

1.1 “Personal data” means information relating to an identified or identifiable natural person, directly or indirectly, by reference to an identifier (e.g., name, identification number, location data, electronic identifiers) or specific elements of physical, physiological, genetic, mental, economic, cultural, or social identity.

1.2 Azdrinks is the entity responsible for collecting and processing users' personal data, defining the categories of data collected data, purposes, and legal bases for processing.

2. Personal data collected and purposes

2.1 Access and navigation. When accessing the website, technical (temporary) data are automatically collected for the purposes of connection configuration, system security, and site optimization: IP address, date and time of access, requested URL, data volume transferred data, success indication, browser and operating system identification, referrer page, and Internet provider.

2.2 Registration and orders. To create an account and manage orders/deliveries, we may request data such as email, address, and VAT number, necessary for billing, shipping, and warranties.

2.3 Use of the website implies acceptance of this Privacy Policy. If you do not agree, please do not provide personal data through the website.

2.4 The user guarantees that the data provided is true and commits to communicating any changes.

3. Data retention period

We retain data for the period necessary to comply with legal and contractual obligations. In the absence of a specific legal term, data is kept up to 2 years after the user's last interaction with the website, then deleted.

4. Provision of data to third parties

4.1 Without prejudice to legal obligations, data is not disclosed to third parties without explicit consent.

4.2 We may use service providers who process data on our behalf (hosting, email, payments, logistics, brand management, support, and marketing), bound by data protection agreements.

4.3 Data may be disclosed to comply with legal requirements/competent authorities, to initiate or defend legal proceedings.

5. Storage

Personal data is stored on servers with limited access, located in controlled facilities.

6. International transfers

The provision of certain services may involve transfers outside Portugal/EEA. In such cases, we will comply with the requirements applicable laws, ensuring adequate guarantees for data protection.

7. Security and confidentiality

We implement appropriate technical and organizational measures (access control, encryption in transit, firewalls, intrusion detection, access logs) to ensure the confidentiality, integrity, and availability of the data.

8. Cookies

We use cookies to ensure essential functionalities, improve performance, and user experience. If you do not agree, you should not continue to use the website after the cookie alert. For more information and preference management, see our Cookie Policy on the website.

9. Data subject rights

The user has the right of access, rectification, deletion, objection, restriction, and portability (when applicable). You may also object to profiling for personalized offers and request to stop receiving marketing communications. To exercise rights, contact us via orders@azdrinks.com.

10. Links to social networks

We provide links to social networks external to Azdrinks, subject to their respective Privacy Policies. We recommend reading these policies to understand how they use your data and how you can limit such processing.

11. Children

We do not knowingly collect data from minors under 18 years old. If you are under 18, do not provide personal data. If you suspect that a minor has provided us with data, contact us to proceed with its deletion.

12. Applicable law and dispute resolution

In case of dispute related to this website, Portuguese law applies and the Portuguese court has jurisdiction. The consumer may resort to an Alternative Dispute Resolution Entity (RAL). See the list of RAL entities at: http://www.ipai.pt/fotos/gca/i006245_1459446712.pdf .

13. Updates to this policy

This Privacy Policy may be updated. The date of the last change will be indicated on the website. Changes take effect from their publication.